Regal 3860

“Dear New England Bow Thruster,

Just a short note to thank you for your efforts in installing my bow thruster under a compressed time frame. I knew you would and could. I am in the aircraft mechanical service business and appreciate YOUR dedication and commitment to the task afforded you. I have had other techs on my boat and as I mentioned to you they were never invited back. I appreciated the fact that you protected the interior and left the boat as clean as you found it, especially while working in rain conditions. While speaking with Mark Suda, the service manager for Norwest Marine, he asked about your work. I mentioned that I interviewed other installers and selected you. I not only said that I would have you work on my boat any time but added, I would highly recommend you to others. He sat back shocked, as he knows how I keep my equipment and that I have a high expectation thresh hold that most mechanics do not possess these days. Again Thank You for a great job and Best Regards; one professional to an other.”

Ray Florczak
Regal 3860